Do you ship wordwide?
Yes we do.
Can I return an item I purchased?
Unfortunately all pieces are made to order & for that reason we will only be able to accept items for exchanges of the same product for valid reasons . You will have inform us within 24 hours of receiving the product and if the exchange is confirmed, the item(s) must be sent back to our warehouse within 3days .
PLS NOTE: The cost of exchanging a product will be borne by the customer.
How long does delivery take?
Nation wide delivery (within Nigeria) is expected on or before 14 - 21 working days. While International delivery is expected on or before 21 - 30 working days. Your estimated delivery time will be concluded at checkout when you tell us your preferred delivery location. This means that your order can come in even before estimated time is up.
What is your delivery process?
Order Confirmation. As soon as your payment is successful, your order will be confirmed between 30 mins - 4 hours. You will receive an email or text confirmation showing the details of your oder.
Order Processing. Once order is confirmed, please allow 2-3 days for it to be processed.
Dispatch Notification. Once shipment has been booked you will be contacted via email or text by our courier partner.
Do you have a size chart?
You can find our size chart here. Our chart should serve as a guide, as style and fabric can affect how garments fit. For more inquiries regarding our product sizes or order specifications, you can send us a DM on Instagram @neemjah, use the CONTACT US option & follow the steps or email us: hello(at)neemjah.com with your concerns & allow 24-48 hours response time.